Shipping and Return Policy – Arizona Hikers Guide

Shipping is easy. We charge the following rates:

• $3.99 flat rate fee for anything under $50 bucks
• Free Shipping on any order over $50 bucks
• $.50 if you are just ordering stickers

Refund Policy

We know you’ll love your new gear but in the rare occurrence that you need a refund, we accept returns on items that are brand new, unwashed, and unused for 14 days. If your items are in this condition please contact us at [email protected] ASAP and we can get you squared away with either a refund or an exchange. Customers are responsible for shipping costs for refunds unless there was an error on our part.
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

Don’t worry though, we are a friendly company that strives to deliver the absolute best customer buying experience possible. If you have any questions at all please feel free to email us at [email protected].
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).